Return & Refund Policy

Thank you for choosing Fancy Doodles! We are committed to providing you with high-quality products and exceptional service. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return and refund policy to ensure your peace of mind.

Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please include proof of purchase or a receipt with your return.

To initiate a return, please contact our customer service team at [contact email/phone number] to obtain a Return Merchandise Authorization (RMA) number. Once you have received your RMA number, securely package your item and ship it to the address provided. Customers are responsible for return shipping costs unless the return is due to a Fancy Doodles error or a defective product.

Please note that certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged upon arrival.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.

Exchanges

If you need to exchange an item for a different size, color, or style, please contact our customer service team to arrange for an exchange. Similar to returns, exchanges must be initiated within 30 days of the original purchase date and meet the same eligibility criteria.

Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, whether it involves sending a replacement item, issuing a refund, or offering store credit.

If you have any questions about our Return & Refund Policy or need assistance with a return or exchange, please don't hesitate to contact us. Our dedicated customer service team is here to help you every step of the way.

Email: [email protected]

Phone: +3106-40336201

Thank you for choosing Fancy Doodles. We appreciate your business and strive to ensure your complete satisfaction with every purchase.